Privacy Policy

Introduction

The website is owned and operated by Mijoo Beauty Private Limited (“Mijoo” or “we” or “us”). We understand the value of the trust you place in us and are committed to protecting your personal information while ensuring secure transactions. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, whether through a computer, mobile device, or any other platform. By continuing to use our website, you agree to the terms outlined here. If you do not accept this Policy, please refrain from using the site.

Information We Collect

Mijoo collects personal and sensitive information when you create an account, communicate with us via phone, email, chat, or social media, participate in our events or promotions, or interact with features such as gift cards or surveys. Information we collect may include your name, email address, phone number, postal address, IP address, product preferences, and occasionally details like gender or health-related information. We may also automatically gather information using cookies or similar technologies to better understand your behavior on our site. Please note, our services are intended for adults over the age of 18. If you are underage, you may browse the site but must not register or provide any personal data. Any violation will be the responsibility of the parent or guardian.

How We Use Your Information

The personal and sensitive information we collect is used to process orders, deliver products, respond to customer service inquiries, and improve our overall user experience. We may use your contact details to send updates about your orders or promotional messages about new launches and offers. These communications are designed to enhance your experience, and you may opt out at any time.

Sharing of Information

We take your privacy seriously and only authorized personnel and partners have access to your data. We may share your information with our affiliates, logistics partners, and trusted third-party service providers who help us fulfill your orders or deliver marketing content, under strict confidentiality. Your information is never sold or rented to anyone. In the event of a merger, acquisition, or restructuring of the business, your data may be transferred to the new entity in accordance with applicable privacy laws. Additionally, we may disclose your information if required by law or if it becomes necessary to respond to legal requests or protect our rights.

Use of Cookies

Our website uses cookies to enhance your browsing experience by remembering your preferences and tracking your activity. These small files are stored on your device and help make future visits more efficient. You can disable cookies in your browser settings at any time, although doing so may impact certain features of the website. By using our site, you consent to our use of cookies.

Data Retention and Protection

We retain your personal and sensitive information only for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. We maintain strict administrative, technical, and physical safeguards to prevent unauthorized access, misuse, or loss of data. Despite our best efforts, we cannot guarantee absolute security, and you acknowledge that any data transmission carries some risk.

Withdrawal of Consent

If you wish to withdraw your consent to our collection or use of your data, you may do so at any time by writing to us at support@mijoo.in. Keep in mind that doing so may limit your ability to access certain features of the site or receive services from us.

Third-Party Sharing

By using our services, you acknowledge and agree that we may share certain information such as your phone number, email address, device details, and IP address with verified third-party providers to help us prevent fraud, process payments, or improve your overall experience. For example, your information may be shared with platforms such as GetSimpl or payment gateways, in accordance with their respective privacy policies.

Contact Information

If you have any concerns or queries related to your privacy, you can contact our customer support team at info@mijooskincare.com or toll free number 18002006575. We are available Monday to Sunday from 10:00 a.m. to 6:00 p.m.